Frequently Asked Questions
Our membership gives you access to doctor consultations, quick booking support, and affordable healthcare services without paying full consultation fees every time.
Once you join, you can easily book a consultation through WhatsApp or our platform. Our team will guide you and connect you with the right doctor.
Yes, all consultations are handled by experienced and verified doctors to ensure you receive safe and reliable medical advice.
Yes, selected plans allow you to add family members and manage consultations under one account.
Yes, our online consultation services are available across India. In-person consultations are available in selected cities.
Unused consultations may expire at the end of the plan duration and may not be carried forward.
This service saves you time and money by avoiding long waiting times and high consultation fees, especially for common health concerns.
Our support team is available on WhatsApp to assist you quickly with bookings, queries, or any issues you face.
Based on your issue and doctor availability.
No, you can book consultation without membership.
Usually within few minutes during working hours.
Yes, your privacy is our top priority. All your medical data and consultations are securely stored and handled with strict confidentiality standards.
Absolutely. All doctors on our platform are verified professionals with valid medical licenses and relevant experience in their respective fields.
Membership covers platform benefits and access to services. Consultation fees may vary depending on the doctor, specialization, and consultation type.
Consultation fees depend on the doctor’s experience, specialization, and mode of consultation (online or in-person).
No, you can book consultations without membership. However, members enjoy additional benefits, priority access, and better pricing.
Online consultations happen via video or call from your location, while in-person consultations require visiting a partnered hospital or clinic.
Once booked, you will receive confirmation details. For online consultations, you’ll get a joining link. For in-person visits, you’ll receive hospital details and timing.
es, you can select your preferred doctor based on availability, specialization, and ratings.
Yes, doctors provide valid prescriptions after consultation, which can be used at pharmacies.
Yes, consultations can be rescheduled or canceled within the allowed time window as per our policy.
You can still access our online consultation services and connect with qualified doctors from anywhere.
The number of consultations depends on your membership plan. Please check plan details for exact limits.
No, this platform is not designed for medical emergencies. In case of an emergency, please visit the nearest hospital immediately.
Most online consultations can be scheduled within minutes to a few hours, depending on availability.
You can contact our support team via chat, call, or email. We’re here to assist you at every step.
No, we maintain transparent pricing. Any applicable charges will be clearly shown before booking.
We combine verified doctors, affordable healthcare access, and a patient-first approach to ensure quality care and protection for you and your family.